Privacy Policy

Last Updated: April 22, 2025

1. Introduction

Dragon Nest Mobile: Socratic ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you use our game and services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our game, including:

  • Personal Information: This includes information by which you may be personally identified, such as username, email address, and payment information.
  • Gameplay Information: We collect data about your gameplay, including character progression, in-game purchases, and interactions with other players.
  • Device Information: We collect information about your device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, and mobile network information.
  • Log Data: Our servers automatically record information including your IP address, browser type, the pages you visited, the time and date of your visit, and other statistics.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To provide, maintain, and improve our services.
  • To process payments and send transaction notifications.
  • To provide customer support and respond to your requests or inquiries.
  • To send you technical notices, updates, security alerts, and support and administrative messages.
  • To monitor usage patterns and analyze trends to improve game experience.
  • To protect against, identify, and prevent fraud and other illegal activities.
  • To comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, and other business partners who need access to such information to carry out work on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our game.

6. User Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of your personal information under certain circumstances.
  • The right to request restriction of processing of your personal information.
  • The right to data portability.
  • The right to object to processing of your personal information.

To exercise any of these rights, please contact us at [email protected].

7. Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website.

9. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]